Privacy Policy

SportBuddie Privacy Policy

At SportBuddie, we strongly believe in protecting the privacy of our Members' personal information. This is a legal document that sets out how SportBuddie handles data which identifies you. You should read it in conjunction with the SportBuddie Terms and Conditions, of which this Privacy Policy forms part.

  1. Emails from SportBuddie.

    You are probably most interested in how we will use your email address to communicate with you, so here's our email promise, in plain English:

    Service Emails. The team at SportBuddie hate spam and will never send you unsolicited emails. But there are some emails that we will need to send you to provide you with a good SportBuddie service. These include notifications that you have a messages from other Members and guides on how to use the site. A list of the types of emails you will receive to help you use the service most effectively (which we call Service Emails) are shown below:

    • Validation email - the email we use to verify your email address when you first register.
    • Key service messages - if we need to notify you about changes to the service
    • New message notification and reminders - when you receive messages from other Members
    • Service suspension notices - if you break the house rules
    • Change of company code notice

    These emails genuinely help you make the most of the website and let you know when there's new, fun and interesting stuff to do.

  2. The information we gather and track

    Information gathered on registration. When you register for the SportBuddie Service, you provide personal information such as your name and D.O.B, contact information such as your home, email address and contact phone numbers and information on your sporting preferences such as what sports you wish to register, your level of ability and your availability to play ("Registration Information"). This information is available to you and is capable of being changed at any time through the "My details/profile" page.

    Cookies. We use small files known as "cookies" to enhance Members' experience of the SportBuddie Service as follows:

    To facilitate optimal use of the SportBuddie Service by Members, by means of a temporary "session" cookie. These cookies disappear when the Member's browser session ends, or if the Member clicks the "logoff" text, which appears on the SportBuddie Service.

  3. Sharing and use of information

    The over-riding principles we apply are these:

    1. We will not supply your personal data to a third party for commercial exploitation - thus, you can rest assured that we will not sell the lists of our Members' email addresses to a third party; and
    2. the only circumstances in which we will provide any of your personal data to a third party for non-commercial purposes are those contained in this Privacy Policy.
    • Registration Information. Once a Member selects a sporting or other category listing, the Registration Information held for that Member, except for the email address, will be available to, and searchable by, users of the SportBuddie Service.
    • Emailing through the SportBuddie Service. We do not directly make your email address available to anyone on any screen of the SportBuddie Service. The only legitimate way of making contact with a Member found on the SportBuddie Service is for a Member to enter a message that we will send on the Member's behalf. We will notify the receiving Member, using the email address he/she has provided to us, that SportBuddie is holding an email for him/her, and the Member can collect the email when logged in to the SportBuddie Service. Members may check and (if required) change the email address we hold for them at any time through "My details/profile". Members' personal notes must not include their email address. Sent and received email may appear in a Member's Inbox on the SportBuddie Service for an indefinite period - we do not delete it after any specific period. However, this does not mean that we will retain your email forever; there may come a time when we will need to delete some or all of it, for technical or other reasons. In this event, we will endeavour to give you advance warning that we are going to do so.
    • Advertising. The SportBuddie Service may include interactive advertising for other businesses. We may use, and provide to third parties, anonymous demographic data provided by Members to target this advertising more appropriately.
    • Companies in the SportBuddie group. We may share data supplied by you (or collected about you) with our subsidiaries and other companies in our group, but only for the purposes described in this policy.
    • Changes in SportBuddie's business. If all of the assets which SportBuddie uses to operate its business (or substantially all of them) are acquired by a third party, we may transfer personal data we then hold to that party so that the acquirer can continue to provide the SportBuddie Service.
    • Place of processing. The personal information held by us is held on and processed by computers situated in the United Kingdom.
  4. Security

    We have security measures in place to protect our customer database and access to this database is restricted internally. However, it remains each Member's responsibility:

    • to protect against unauthorised access to Your Details;
    • to ensure no-one else uses the SportBuddie Service on that Member's machine while it is "logged on" to the SportBuddie Service;
    • to log off or exit from the SportBuddie Service when not using it; and
    • to keep his/her password secret.
  5. Removing yourself from the SportBuddie Service

    You may have your registration details removed at any time. To remove yourself please click here and we will remove all Your Details.

  6. Disclosure for legal reasons

    We reserve the right to communicate such of a Member's personal information as we hold to third parties which seek the disclosure of it, and which make a legally-compliant request for its disclosure.

  7. Data Retention Period.

    We will retain your personal data only as long as is necessary for the purposes to which you consent under the SportBuddie Terms and Conditions and this Privacy Policy, or as is required by applicable law, and then we will delete it.

  8. Contacting SportBuddie

    If you have any questions about this Privacy Policy, the practices of the SportBuddie Service, or your dealings with SportBuddie, you can contact us here. You can also use this address if you wish to request from SportBuddie a copy of the personal data we hold about you or a description of that data. Please note that by law we are entitled to charge you a small sum for providing this information.

  9. Links to third party sites

    The SportBuddie Service contains links to other sites. SportBuddie is not responsible for the privacy practices, or the content, of those web sites

  10. Data Protection Information

    You can obtain further information about data protection laws by visiting the Information Commissioner's website at www.dataprotection.gov.uk.

  11. Changes to this Privacy Policy

    If we change this Privacy Policy, we will notify you of the changed document in the same way as we notify changes to the SportBuddie Terms and Conditions.

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